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© 2025 by DFD Music    A Veteran Owned Company   

No Return Policy for Digital Marketing Services

At DFD Music we strive to provide the best digital marketing services tailored specifically for music professionals. Due to the nature of our services, all purchases are final, and we do not offer refunds or returns for any digital marketing packages or campaigns.

Reasons for No Return Policy:

  1. Customized Services - Our digital marketing strategies are personalized and developed based on the unique needs of each client and their music brand. Once the work begins, resources, time, and efforts are invested exclusively.

  2. Non-Tangible Deliverables - Digital marketing services, such as social media promotion, SEO optimization, and ad campaigns, are intangible and cannot be "returned" once delivered or executed.

  3. Privacy Policy

  4. At DFD Music, we are committed to protecting the privacy of our customers and ensuring the security of their personal information. This Privacy Policy outlines how we collect, store, and use customer data in accordance with applicable laws and regulations.

  5. Data Collection:

  6. We collect personal information provided directly by our customers when they interact with us, such as when making a purchase, registering for our services, or subscribing to our updates. This information may include names, email addresses, billing information, and details required to fulfill our services. Additionally, we may collect non-personal data such as usage statistics and preferences to improve our offerings.

  7. Data Storage:

  8. All customer data is securely stored on encrypted servers, with access limited to authorized personnel only. We implement best practices and security measures to safeguard your information from unauthorized access, alteration, or disclosure.

  9. Data Usage:

  10. The data collected will only be used for purposes such as processing orders, delivering services, improving our products, and communicating with customers. We do not sell or share personal data with third parties, except where legally required or where necessary to fulfill contractual obligations (e.g., payment processors like Klarna).

  11. Customer Rights:

  12. Customers have the right to access, amend, or delete their personal data. To exercise these rights, please contact us using the details provided on our website. Our Privacy Policy is prominently displayed on our website and is accessible at any time.

  13. Terms and Conditions

  14. These Terms and Conditions govern the relationship between DFD Music and its customers. By engaging with our services, customers agree to the following terms:

  15. Service Delivery:

  16. DFD Music strives to deliver all services within agreed timelines as outlined in the service contract. Any adjustments to timelines will be communicated promptly and in writing.

  17. Payment Policy:

  18. All payments must be made upon order placement or as per the specific agreement outlined in the customer contract. For services purchased via Klarna, we will only "capture" orders once the service has been successfully delivered.

  19. Refund Policy:

  20. Refunds are subject to the agreed terms in the service contract. Customers must provide written notice for refund requests, which will be evaluated on a case-by-case basis.

  21. Intellectual Property:

  22. All products and services offered, including sound packs, templates, and educational materials, remain the intellectual property of DFD Music. Customers are granted non-transferable, non-exclusive rights to use these products for personal or professional purposes.

  23. Customer Obligations:

  24. Customers are expected to provide accurate information required for service delivery and to comply with all terms laid out in this document.

  25. Limitations of Liability:

  26. DFD Music is not liable for any indirect or consequential damages resulting from the use of our services or products.

  27. These Terms and Conditions are permanently displayed on our website and are accessible in their entirety. By using our platform and services, customers acknowledge and accept these terms. For further inquiries, customers can contact us directly for clarification or assistance.

  28. Results Depend on External Factors - While we are committed to providing quality services, marketing outcomes can depend on various factors, including audience behavior and market trends. These are outside our control and do not guarantee specific results.

If you have questions or concerns about a service, we encourage you to contact our customer support team before making a purchase. We are committed to providing clarity and ensuring a satisfying experience.

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